Overview
Join to apply for the Fleet Administrator role at Zenith Vehicles.
We are the UK's top independent leasing, fleet management, and vehicle outsourcing business. This role is based in our Altrincham office in the Manchester area and offers diverse, rewarding work with a strong focus on customer service and building connections with internal and external partners. You will play a key part in ensuring our wide-ranging client base receives repairs and services within set deadlines and in meticulously reporting activities to the wider business.
To excel in this role, you'll need to be a self-starter who can thrive under pressure, work well in a team, and deliver first-class service. Strong communication skills, attention to detail, IT proficiency, and excellent organization are all essential. Apply now and let's build a bright future together.
Responsibilities
* Liaising with repair agents on various maintenance issues and updating systems with detailed and accurate information
* Drive seamless operations by ensuring the accurate and timely entry of job information and keeping customers informed every step of the way
* Track the resolution of breakdowns or emergency defects, keeping customers informed; handle and resolve customer, supplier, or internal issues efficiently, escalating where needed to achieve swift resolutions
* Uphold service contract obligations and operational requirements, reacting swiftly and appropriately to meet customer needs
* Keep accurate paper and electronic records, capturing information from emails or calls and updating job notes
Requirements
* Self-starter who can thrive under pressure and work well in a team
* Strong communication skills, attention to detail, IT proficiency, and excellent organization
Benefits
* Salary from £26,666
* 24 days holiday, increasing with length of service
* Your birthday off
* Company pension contribution (6.25%)
* Private Medical Insurance as standard
* Life cover
* On-site and virtual Zenith GP access for self and immediate family
* Zenith AA breakdown cover
* Excellent referral scheme
* Sports and social club
* Equality, Diversity & Inclusion networks
* Perks at Work – discounts on everyday essentials
* Many more benefits
Zenith is proud to be an equal opportunity workplace and encourages applications from a diverse range of candidates.
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