Job overview
Band 3 Healthcare Assistants - Critical Care Team
An exciting opportunity has arisen for an experienced Band 3 Healthcare Assistant to join our busy Critical Care Team (ICU/HDU) at Epsom & St Helier University Hospital NHS Trust.
The base site for this post is er Hospital ICU.
St .Helier Hospital ICU currently comprises of 13 beds incorporating specialities including; emergency/scheduled general surgery, acute medicine and, renal.
Epsom Hospital HDU/ICU comprises of 6-8 beds. It predominantly provides care for elective surgical and acute medical admissions.
As Critical Care provision is a 24 hours, 7 days a week service, applicants will be expected to undertake internal rotation, including weekends, night duties and bank holidays.
Applicants must hold the Care Certificate.
In order to fulfill the job role, learning and development requirements, and service needs applicants will be required to work across both hospital sites.
Main duties of the job
The HCA role supports the clinical team in caring for critically ill patients and their loved ones, and ensuring clean and organised clinical areas. You would be responsible for providing fundamental aspects of patient care at the direction of the qualified nursing team to ensure critically ill patients and their loved ones receive high quality, dignified and respectful care.
We are looking for someone who is “hands-on” with healthcare experience, preferably in acute care, and who possess the following attributes;
• Excellent communication, interpersonal and organisational skills.
• Ability to work confidently and collaboratively across professional boundaries and use your initiative.
• Ability to work flexibly according to the day-to-day service needs.
• Willingness to develop within this role.
This post is not currently linked to a Band 4 Career Progression Pathway.
Are you compassionate, reliable, driven and ready for a challenge? If so, we look forward to welcoming you to join our dynamic, motivated and friendly team.
The HCA role has been developed to support the clinical team in caring for critically ill patients and their loved ones, and ensuring clean and organised clinical areas. You would be responsible for providing fundamental aspects of patient care at the direction of the qualified nursing team to ensure critically ill patients receive high quality, dignified and respectful care.
Working for our organisation
We have a dedicated critical care education team. We will support you to develop your confidence and competence through a programme of supervised practice, bespoke critical care specific competencies and study days.
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting documents.
For further details/informal visits please contact:
Emma Conroy – Critical Care Matron – Tel: 07552889342
Suzy Knightly/Sethu Jele - Critical Care Practice Development Senior Sister - Tel: 02082963136
Person specification
Qualifications
Essential criteria
1. Good standard of general education, including numeracy & literacy skills, with attention to accuracy & detail.
2. Completed NVQ Level 3 in Healthcare or equivalent
3. Completed Care Certificate
Knowledge and experience
Essential criteria
4. Previous healthcare care experience, preferably in acute care setting
5. Awareness of difference in HCA role in Critical Care
6. Awareness of patients & relatives/carers needs in the Critical Care environment
SKILLS/APTITUDES/ COMMUNICATION
Essential criteria
7. Understanding of cultural differences & needs.
SKILLS/APTITUDES/ COMMUNICATION
Essential criteria
8. Ability to sensitively deal with sensitive or emotionally challenging situations
Persona qualities
Essential criteria
9. Ability to work in a rapidly changing & challenging work environment & in stressful situations
10. Able to work as part of a team & use own initiative, always acting in a professional manner
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E:
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download
Further details / informal visits contact
NameEmma ConroyJob titleMatronEmail addressTelephone number07552 889 342Additional information
Suzy Knightly/Sethu Jele - Critical Care Practice Development Senior Sister - Tel: 02082963136