Welcome to First Bus Engineering
We're one of the country's largest bus operators – and our engineering teams are working at the forefront of bus technology. Nationwide, we are investing in state‑of‑the‑art new buses, and in the workshops and people that service them. A First Bus depot is the perfect environment to continue growing your engineering know‑how. We will support your ongoing development and provide a career path to follow.
About the Role - Engineering Chargehand
We're seeking an organised and experienced Engineering Chargehand to join the team in our busy Norwich – Roundtree Way depot on a shift basis. In this role you will ensure strong teams are built in the depot, by consistently delivering a great service everyday. You will monitor the daily running of the depot and all engineering staff, and supervise in the absence of the Workshop and Engineering management team.
Your day-to-day responsibilities will include:
* Providing guidance to other staff as required
* Allocating planned and unplanned work to engineering staff
* Managing labour overtime in line with set authorisation limits, as set by Engineering Manager
* Carrying out repairs and diagnosis on vehicles as required
* To fully comply with all HS & E legislation along with First Group policies
* Ensuring the engineering vehicle status board and daily garage log are updated to reflect any changes that take place
* Liaise with the operations department to deal with changeovers and breakdowns in the most effective way to minimise lost mileage
* When required, manage vehicle cleaning, fuelling, oil checks and parking
* Processing vehicle defect cards in line with engineering standard operating procedures
Location: Norwich – Roundtree Way
Hours
37.5 hours per week – shifts
Salary
£21.18 per hour
Bonus: £2000 NEW RECRUIT JOINING BONUS*
*Successful applicants who apply on or after 9th June 2026 will be eligible for a £2,000 welcome bonus – £1,000 paid in your first payroll and a further £1,000 after successfully completing your 6-month probationary period.
About You
* Minimum level 3 NVQ standard or equivalent (i.e., City & Guilds level 1 & 2) in a relevant Vehicle Repair subject
* To be fully conversant with the safe operation of workshop equipment
* Supervisory experience would be beneficial
* Good level of IT literacy
* Must be in the possession of, or capable of obtaining a full PCV licence and forklift truck licence if required
* Must hold a full driving licence
Rewards & Benefits
* Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash‑back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
* We are also committed to your financial wellbeing, and we offer a platform with many discounts on high‑street brands and supermarkets etc
* Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
* Free onsite parking + cycle to work scheme
* Up to 5 weeks holiday + bank holidays
* Pension scheme and chance to buy discounted FirstGroup shares
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strains of work, or life outside it. You'll find a range of health‑promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
Applicants are advised that background checks will be conducted as a standard part of our recruitment process.
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