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Technical Sales Support Engineer (Mechanical Bias)
Type: Permanent, Full-time
Location: Milton Keynes (Fully Onsite)
The Role
Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature‑control products, contributing to commercial growth through training, product promotion, and technical expertise.
Key Responsibilities
* Deliver technical support to customers via phone and email
* Process requests for special product variations
* Analyse and report on product returns
* Contribute to new product development proposals
* Conduct market and competitor product analysis
* Support the sales team with customer visits and application development
* Manage product lifecycles including training, new product introductions, and discontinued product updates
Qualifications
* Degree, HNC, or HND in Mechanical Engineering or a related discipline
* Strong communication skills (phone and email)
* Logical, methodical problem‑solver with excellent organisational skills and record‑keeping
* Confident in presenting technical topics in person and via webinars
* Experience working in an engineering environment
* Practical hands‑on testing and diagnostic experience
* Ability to manage multiple projects, prioritise effectively, and meet deadlines
* Additional hands‑on testing/diagnostic experience
* Exposure to automation systems or system design
* Previous work in Technical Sales Support or applications engineering
What’s on Offer
Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:
* Life assurance
* Private medical cover
* 25 days’ holiday plus holiday trading scheme
* Additional employee benefits
Selection Process
The recruitment process will typically involve:
* An initial online interview
* Online testing
* A final face‑to‑face onsite interview
Apply Now
If you’re a technically minded engineer looking to take the next step in your career, we’d love to hear from you. Apply today or get in touch for a confidential conversation to find out more about this opportunity.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Industries
* Manufacturing, Software Development, and Administrative and Support Services
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