Property Administrator
Location : Kettering
Salary : £25k
Hours : Monday - Friday (Apply online only) ( 1 in 3 Sat (Apply online only) )
The successful candidate will be expected to provide administrative support as part of the property services team in order to meet published service standards.
Responsibilities:
* 1st line telephone support for tenants raising maintenance issues
* Co-ordination of job diagnostics and contractor attendance
* Management of tenant and landlord communications
* Updating job records and tenant history on their bespoke property services software systems
* Assisting with the administration of job sheets, job sign off and contractor invoice requests and tenant billing
Qualifications and Experience:
* Basic knowledge of common maintenance issues and resolutions
* Excellent written communication skills
* Confident telephone manner
* Commitment to deliver good customer service
* Ability to deal with customers and contractors
* Good planning, organisational skills and attention to detail
* The ability to work with minimal of supervision
* Ability to prioritise workload and tasks
* Confident user of Email, Microsoft Word and Excel
Pay up to £25,000.00 per year depending on experience