Job Description
A leading UK organisation is seeking an IT Support Engineer to join its established IT department at an exciting time of systems development and digital enhancement.
The role is based at the organisation’s Mid Cheshire site near Winsford and is primarily office-based due to the hands-on nature of the position. A full driving licence is required, as occasional travel to other operational sites may be necessary (travel expenses reimbursed or company vehicle provided where applicable).
Reporting to the Head of IT, you will provide 1st and 2nd line IT support across the business, troubleshooting technical issues and supporting both office-based and remote users, including mobile devices and PDAs.
You will also assist in maintaining and monitoring the organisation’s IT infrastructure, supporting system security, data integrity and access control. The role will involve contributing to IT projects, system improvements and infrastructure upgrades.
This opportunity would suit a junior IT support engineer looking to develop their skills and gain broader exposure to IT systems and infrastructure.
Candidates should have around 1–3 years’ experience in an IT support or service desk role, together with a good working knowledge of:
* Windows environments
* Active Directory
* Microsoft 365
* SharePoint
* Basic networking and connectivity
Experience supporting mobile devices, remote users or SFTP setups would be advantageous. You will be organised, adaptable and able to manage multiple priorities, with strong communication and problem-solving skills.
The salary on offer is up to £29,500 per annum, plus a discretionary performance-based bonus.Other suitable job titles for this role would include: Junior IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Helpdesk Analyst, Service Desk Analyst, IT Technician, IT Support Analyst.