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Join Huntswood's Expert Complaints Team - Make a Real Impact in Utilities!
Are you an experienced Complaint Handler ready for your next challenge? Huntswood is looking for passionate professionals to join our vibrant Utilities Complaints Team in Glasgow. Use your skills to resolve real customer issues-like billing queries, missed appointments, and meter concerns-for one of the UK's leading utilities providers.
Why Join Us?
Contract until August 2025 - extensions being discussed at this time
Start Date: 14th July 2025
Competitive Day Rate: £155/day (via umbrella - we'll guide you through it)
Location: Central Glasgow - full-time in-office for training, then hybrid (3 days in office/week)
Hours: 37.5 hours/week, Monday to Friday, between 8am-6pm
What You'll Gain
Be part of a dynamic, supportive team that became part of ResultsCX in 2024-a global leader in customer experience transformation
Build valuable experience for future campaigns and career growth
Work in a collaborative environment where your voice matters
What We're Looking For
Proven experience handling customer complaints-utilities sector experience is a big plus
Strong communication and problem-solving skills
Confident using MS Office (especially Word) and internal systems
Detail-oriented, self-motivated, and a great team player
Able to work from our Glasgow office as required
A Company That Cares
As part of the ResultsCX family and a proud Disability Confident employer, Huntswood is committed to equal opportunities and guarantees an interview to all disabled applicants who meet the minimum criteria.
Ready to take the next step in your career? Don't miss this opportunity to grow with a trusted name in customer experience.
Apply today and start making a difference with Huntswood!
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