Recruitment Officer, Hybrid (London) £35-40k DOE Bonus To deliver best-in-class recruitment across Nightcap’s, ensuring every venue is fully staffed with brilliant people who embody our culture. The Recruitment Officer acts as a strategic partner to General Managers and Operations Managers, supporting the full hiring lifecycle from attraction to offer, while driving candidate quality, time-to-hire and operational readiness. This role sits at the heart of our “grow our own talent” strategy - championing talent pipelines, delivering proactive sourcing, and ensuring the recruitment experience reflects the energy, inclusivity and high performance of Nightcap. Recruitment Delivery & Talent Pipelines Support the end-to-end recruitment for hourly and entry-level management roles across multiple Nightcap brands. Maintain a proactive pipeline for priority roles such as General Managers, Utilising partner platforms (LinkedIn, Indeed, Caterer, Leisure jobs etc.) to source talent directly. Reduce time-to-hire through proactive candidate management, talent pooling and fast turnaround screening. Ensure job adverts reflect Nightcap tone of voice, are brand-specific and optimised for candidate attraction. Maintain job templates within the ATS. Screen, shortlist and schedule interviews at pace, maintaining high candidate quality. Partnering GMs & OMs Build strong, trusted relationships with General Managers and Operations Managers, acting as their recruitment expert. Provide weekly staffing updates, vacancy progress and insight on hiring trends. Challenge and influence where needed on candidate quality, pay alignment, job design or hiring decisions. Support workforce planning with each venue: seasonal, new site openings, and event trading peaks. Candidate Experience Deliver a seamless, high-touch candidate journey – timely comms, clear expectations and brand-led interactions. Ensure every candidate experiences the Nightcap magic, regardless of outcome. Protect Nightcap’s employer brand by resolving bottlenecks quickly and escalating risks early. Support hiring managers to give constructive feedback to candidates Attraction, Marketing & Brand Partner with Marketing to deliver high-impact recruitment campaigns across socials, job boards and community networks. Create engaging content (short videos, venue spotlights, “day in the life” stories) for candidate attraction. Activate local attraction strategies for each venue: job fairs, open days, partnerships with colleges and hospitality networks. Compliance, Systems & Process Excellence Support right-to-work checking processes and pre-employment compliance. Track recruitment KPIs including time-to-hire, cost-per-hire, pipeline conversion and source effectiveness. Identify opportunities to streamline process and improve recruitment efficiency. Ensure GDPR compliance and safeguarding of candidate data. Projects & Continuous Improvement Contribute to talent initiatives such as: Onboarding and brand immersion Management Development Programme candidate identification Apprenticeship attraction New site opening staffing support Share insights with the People Team on trends, risks, hiring hotspots and market intelligence. Behaviours & Experience Warm, energetic and candidate-obsessed. Operates with urgency but never compromises on quality. Commercially minded – understands the cost of vacancies and impact on service. Resilient, solutions-focused and comfortable challenging constructively. Values-driven, inclusive and aligned to Nightcap culture At least 2–3 years’ recruitment experience, ideally in multi-site hospitality, retail or leisure. Strong stakeholder management, especially with volume hiring managers. Confidence partnering and influencing GMs and OMs. Proven delivery at pace – able to juggle high-volume hiring with competing priorities. Excellent screening skills and ability to assess cultural fit. Familiarity with ATS systems (Talent Funnel desirable). Strong written communication for job adverts, messaging and candidate comms. High attention to detail for compliance and process accuracy. Experience generating recruitment marketing content. Understanding of right-to-work, licensing and hospitality compliance. Exposure to early careers or apprenticeship recruitment.