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Overview of the role
We are seeking an experienced, proactive, and detail-oriented Commercial Manager to manage the Key Pharma portfolio and drive the commercial success of our products. The successful candidate will oversee the sales process from start to finish, identify new customers, negotiate prices, and manage accounts to grow our business.
This role offers a hybrid working arrangement with 3 days in the office, including 2 days on client visits and remote work.
Main Responsibilities
1. Support strategic review of portfolio and identify growth opportunities to enhance profitability.
2. Act as a point of contact for UK customers, delivering exceptional service to ensure customer satisfaction.
3. Utilize analytical skills to analyze customer purchasing behavior and develop key relationships.
4. Collaborate with Supply Chain and Operations teams to identify supply risks.
5. Review sales trends and update commercial and operations teams on sales pattern changes to support decision-making.
6. Analyze sales data, market trends, and insights to optimize product and pricing strategies.
7. Contribute to budget planning, ensuring P&L aligns with budgets and communicate deviations.
8. Liaise with internal teams including supply chain, operations, finance, and quality to ensure seamless operations.
9. Generate and analyze reports for internal stakeholders.
10. Maintain accurate commercial data, including price lists and sales records, to support decision-making.
11. Support forecasting, sales tracking, and performance monitoring.
12. Manage key documents such as invoices and agreements to ensure smooth administration.
13. Complete tenders for retail customers and NHS tenders as required.
14. Identify NHS tender opportunities.
15. Assist in planning and executing BD&L opportunities.
16. Develop go-to-market strategies for new product launches.
17. Drive strategic initiatives to meet or exceed business goals.
Problem Solving & Change
Be self-motivated and target-driven. Maintain operational and system processes that are customer-focused, efficient, and compliant with policies and legislation. Contribute to portfolio performance through KPI development and execution.
Knowledge and Skills
* Degree in Business Management or relevant field.
* Experience managing portfolios of generics and branded generics.
* Understanding of the UK generics market and key stakeholders.
* Experience in Business Development and Licensing (BDL) and commercial contracts.
* Excellent communication, negotiation, and organizational skills.
* Proficiency in Microsoft Office; experience with Navision/SAGE is beneficial.
The Ideal Candidate
We are proud to be a diverse and inclusive employer. We support candidates with specific requirements, including accessible workplaces or part-time roles. We are committed to reasonable adjustments during the recruitment process.
Please note, due to high application volumes, it may not be possible to respond to all applicants within 28 days. If you do not hear from us, you have been unsuccessful.
Package Description
* Competitive salaries
* Car allowance
* Training & development opportunities
* Paid holidays
* Workplace pension scheme
* Staff discount
* Travel loans and more
About the Company
With over 70 years of experience, Well Pharmacy (part of Bestway Healthcare) is the UK's second-largest pharmacy chain with around 760 pharmacies and approximately 7,000 employees. Our mission is to support community health and wellbeing, providing exceptional pharmacy services across the UK.
We are committed to transforming primary healthcare through innovative, accessible services and aim to be recognized as the best community pharmacy provider. We foster a proud, supportive, and innovative work environment, emphasizing our positive impact and community focus.
'Together we make a difference'
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