Job Description
Are you passionate about delivering exceptional service, supporting colleagues and driving continuous improvement? We are looking for a proactive and detail‑focused People Services Administrator who thrives in a fast‑paced, collaborative environment and is excited by technology, learning and organisational change. This is an 18‑month fixed‑term opportunity, based on a hybrid model from our Wallingford, Oxfordshire office.
As a People Services Administrator, you will play a key role in delivering high‑quality support across the business. You will be the first point of contact for colleagues, ensuring queries are resolved professionally, accurately and efficiently. You will also use your strong system skills and learning agility to enhance processes and support improvements across our UK‑wide team.
Your role and responsibilities:
1. Provide reliable, professional and friendly customer service, ensuring all colleague queries are managed promptly and effectively.
2. Apply strong skills in Microsoft Excel, SharePoint and Word, along with our HR system (Workday), to deliver accurate data processing, maintain compliance standards and enhance the colleague experience.
3. Collaborate with colleagues across multiple locations to resolve issues, share knowledge and support consistent service delivery.
4. Maintain exceptionally high standards of accuracy, producing error‑free work and supporting others to embed quality across the team.
5. Support business change by adapting quickly to new processes, technology and organisational needs.
6. Actively share expertise with the wider team, helping to build capability and confidence across People Services.
What you’ll need to thrive in this role:
7. High competence in IT systems, with the ability to troubleshoot, support others and use technology to streamline processes.
8. Exceptional learning agility, quickly understanding new concepts, adapting to change and helping others do the same.
9. Strong teamwork and collaboration, working effectively with colleagues across multiple locations and functions.
10. Outstanding attention to detail, consistently producing accurate and compliant work.
11. A customer‑focused mindset, ensuring every interaction is professional, positive and solution‑oriented.
12. Forward‑thinking capability, with a proactive approach to understanding what the organisation needs next.
About Us
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
13. Extensive career & training opportunities both nationally and internationally.
14. Competitive salary
15. Contributory pension scheme
16. Private medical insurance
17. Health cash plan
18. Group life assurance
19. Group income protection
20. Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies.
21. Electric car scheme
22. Cycle to work scheme
23. Discounted gym membership
24. Discounts platform
25. The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
26. Enhanced maternity and paternity pay
27. Long service awards
28. Fugro values awards
29. Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.