The Role Vigilant Security are looking for driven individuals to join our existing team on a full-time, permanent contract. This position may suit someone who has previous experience within the industry, or anyone with the right attitude and personality looking to start a new career path. The successful candidate must be able to work as part of a team and will be responsible for maintaining the day-to-day operation requirements within the control room, whist maintaining high standards of professionalism at all times. Full training will be provided to successful candidates who don't hold SIA/CCTV licenses. We offer a competitive rate of pay - £12.60 per hour,. - Additional hours if required will be available Key Tasks Understand and adhere to the strategic direction of the client. To monitor the CCTV, fire, and security systems, ensuring that all processes are adhered to including Key Management and associated reports. Ensuring CCTV systems are utilised, the code of practice and processes are observed, and the Data Protection Act 2018 is followed to ensure electronic patrols are effective and system use is optimised. Support the continual development of working practises and maintain an excellent knowledge of all sites. Ensure no unauthorised persons allowed within prohibited areas including Control Room. Ensure radios are fully charged and booked out correctly. Promote clear and concise communication skills. Provide a professional first impression whist being responsive and detail oriented. Be seen as a visible customer focused professional by being proactive and greet visitors where possible. Ensure that the standards of presentation set by the client are always met. Complete a full detailed handover at the end of each shift including reporting and any associated paperwork. Ensure that all H&S policies are adhered to. Report and maintain an accurate record of any incidents that may occur. Schedule Day shift - Four on, Four off Rotation, (06:30 - 18:30) Must be Flexible. Skills/Experience Required Ability to remain calm and confident under pressure and work within strict time limits. Always maintain and practice a high degree of confidentiality. Provide support to the wider team when required. Professional, flexible, enthusiastic, proactive, self-motivated team player. Ability to work independently using own initiative when required. Consistently well presented in line with company/client standards. IT literacy would be an advantage. Clear, concise, confident communication and administration skills. Reliable with excellent time-management skills. Customer Care Awareness. Telephone and email etiquette Experience in technical systems is desirable but not essential. Fully comprehensive 5-year work/education history. About us: We currently employ 1000 members of staff across the UK and cover a range of security related services. High standards are embedded in the DNA of the company, and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years. What We Offer Highly competitive salary within the corporate sector. Full and ongoing training with a view for career development including opportunities to progress. Company uniform provided. Licence Upskill- where applicable. Cycle to Work Scheme. Pension scheme. Immediate access to BUPA Employee Assistance Programme. Reward and Recognition scheme. Team Building and Social Events. Training and Development Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan. Equal Opportunities Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment. All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly. We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for the disabled to join our ever-expanding workforce.