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IT Technician required. My client is a successful IT firm delivering IT & Network Support to businesses across the South East for over 20 years, providing the best managed IT services and support to customers in multiple sectors including retail, financial services, recruitment, legal services and manufacturing. Due to continued growth, they are now looking for an IT Technician to join their team in Horsham to meet the demands of their clients.
The successful candidate will be an integral member of the technical team providing onsite support where necessary and you will be given many opportunities to get involved with a range of IT projects. You will be working with a wide range of technologies, including PC & Mac, in a dedicated team.
This is a fantastic opportunity to join a growing organisation with many opportunities for career progression. You will need adriving licensefor this role as you will be travelling to customer sites.
Position Overview
Providing the best onsite support to dynamic & successful businesses across the South East
Workshop builds
Build, setup and deploy Hardware & Software’s
Network Troubleshooting
Support the technical team to resolve issues onsite and complete onsite installations at customer premises
Ensure helpdesk tickets are resolved in a timely manner to meet our SLA targets
Participate as a project resource as and when required
Position Requirements
Full clean driving license with your own transport – essential
Active Directory & Group Policy
Windows Server 2008 R2/2012/Windows 7,8 & 10
VMWare, HyperV knowledge
Email security products e.g Mimecast/MessageLabs
Networking knowledge covering LAN & WAN Technologies
Firewall, Draytek, Cisco & Remote Access Applications
Good knowledge of GPO Deployment and configuration
Excellent communication and customer handling skills
Target focused, proactive and eager to improve processes
Position Remuneration
Monday to Friday 8:30am – 17:00pm
Salary £25,000 – 35,000 DOE
Use of company vehicle for site visits in South East Area
Pension Scheme
Parking on Site
Continuous personal development plan with incentivised training & exams
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