We're looking for someone who loves to see people enjoying themselves and wants to help make sure their experience is a memorable one.
We’re looking for someone who loves being outdoors and wants to help people to enjoy it in their own way. Our Active Outdoors Assistant role is all about giving people a warm welcome, offering helpful advice and maintaining the area to high standards for everyone to enjoy. Whether it’s supporting craft activity areas, re-stocking the dressing up box or joining in at story-time, you’ll play a key part in making sure everyone has an enjoyable and memorable experience.
Salary:£13.25 per hour
Contract: Fixed term contract until06-Sep-2026
Hour/ working pattern: Part-time, 30 hours per week
Interview date:Friday 12th June 2026
This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.
What it's like to work here
Knightshayes is a vibrant place to work. Comprising of an award-winning garden, Gothic Revival mansion, Victorian kitchen garden and Stables courtyard with café, shop and bookshop. You will mainly be working outside, in our new play hub situated in and around the walled kitchen garden. As part of the Visitor Experience team, you will be supported to deliver high standards of presentation and play in this area.
Your job is all about creating the best possible experience for everyone. You’ll chat to people to answer any questions they may have, while also keeping an eye on the overall presentation of the play hub. You will also support the external experience providers by helping to get the visitors involved.
Who we're looking for
We’d love to hear from you if you’re:
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well-organised and adaptable
* willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
National Trust place
Knightshayes Court, Bolham, Tiverton, EX16 7RQ
Documents
* Active Outdoors Assistant - Career Level A2.pdf
* Role profile context Knightshayes.docx
Requirements
Compliance.Eligibility to Work in the UK
Additional information
Closing Date: 7th June 2026
To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.
EqualOpportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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