* 30 hours per week
* Monday - Friday (shifts between 0700 - 1800)
* £12.97 per hour
* 3 Months Fixed Term Contract
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Job Introduction:
Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a Receptionist at HMRC Manchester, you'll be delivering exceptional customer service and provide first-class support to both the Sodexo team and HMRC personnel. This role involves a mix of reception, administrative, and general support duties across the site.
What you'll do:
* Act as the first point of contact for visitors, handling calls, emails, and general enquiries.
* Perform receptionist and administrative duties including filing, organising paperwork, and maintaining records.
* Manage meeting room bookings via the internal Matrix system and support room set-ups as required.
* Operate and assist with AV systems for meetings and conferences.
* Report any maintenance issues or hazards promptly and ensure compliance with Health & Safety procedures.
* Maintain high standards of personal presentation, hygiene, and uniform.
* Support café operations and refill refreshment areas when required.
* Work flexibly to cover holidays and absences when needed.
* Liaise with the porterage and facilities teams via the internal radio system.
* Provide outstanding customer service and assist in creating a welcoming environment.
What You Bring:
Essential:
* Strong customer service and communication skills.
* Awareness of Health & Safety and willingness to follow procedures at all times.
* Ability to work effectively as part of a team and support shared goals.
* Attention to detail and commitment to maintaining high standards.
Desirable:
* Experience in a similar front-of-house, receptionist, or administrative role.
* Ability to work independently and manage priorities confidently.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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