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Customer advisor

Southampton
B&Q
Customer advisor
€13.1 an hour
Posted: 27 April
Offer description

Shifts available Monday - Sunday, 5:00 am – 8:00 am.

UK notional hourly rate: £ 13.10 per hour.

Colleagues under the age of 18 are not permitted to work between 10:00 pm and 6:00 am.


Overview

Customer Advisor


Position and Contract

Part‑time – 15 hours per week, 3‑month fixed‑term contract, based at B&Q Nursling.

Shifts available Monday – Sunday, 5:00 am – 8:00 am.

UK notional hourly rate: £ 13.10 per hour.

B&Q Nursling.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.


What’s the job?

* Become an expert customer advisor, getting to know each customer's home improvement projects.
* Sales will be central to the role.
* Manage stock and set up displays to keep the store looking great.
* Receive training in paint‑mixing and cutting timber (if required).
* Deliver outstanding customer service as the main aim.


What We Need

* Happy to help, eager to learn and a bit obsessed with home improvement.
* Friendly, outgoing, and enthusiastic about helping others.
* Proficient with technology and willing to expand skills.
* Team player, able to work on a rota that includes weekends, evenings and bank holidays.


What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. In addition to a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and plenty more. We also provide generous breaks to help you stay refreshed and perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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