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Customer service advisor

Dundonald
Jr United Kingdom
Customer service advisor
Posted: 7h ago
Offer description

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Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or valuable life skills built through relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast and use your skills to make a difference. We need people to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.

We understand life is dynamic, and like most roles at EE, this opportunity offers flexibility. We support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

What’s in it for you?

An excellent salary of £25,087.00

* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Online GP access 24/7 via telephone or video for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks for colleagues caring for family or friends with disabilities, illness, or elderly needs.
* Family Leave—equalized maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year.
* Support to develop your career. We’re committed to helping you achieve your professional goals.
* Volunteering days to give back to your local community.
* Optional private healthcare and dental coverage for you and your family.

Alongside these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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