Shipping & Customer Service Administrator
Pudsey | Full-time | Flexi-hours (37.5 hours per week)
We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team.
This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.
The Role
You’ll be responsible for:
* Coordinating shipments across UK and international markets
* Managing all associated shipping documentation and compliance
* Liaising with internal teams, freight forwarders, and external warehouses
* Monitoring shipment schedules and resolving any issues quickly
* Supporting a smooth and efficient customer experience
* This is a fast-paced, detail-driven role where organisation and communication are key.
About You
* Experience in shipping, logistics, imports or exports
* Strong attention to detail and ability to manage multiple priorities
* Working knowledge of Incoterms and Letters of Credit
* Confident communicator, both internally and externally
* Good Excel skills and general systems confidence
* Proactive, reliable, and able to work under pressure
What’s on Offer
* Flexible working hours (37.5 hours per week)
* Bonus and competitive benefits package
* Supportive, team-focused environment
* Opportunity to develop within a well-structured business
If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion.