Transformation Analyst - 12 month FTC
Reports to: Head of Technology and Change, TT Club
Direct Reports: N/A
Thomas Miller & TT Club
TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services.
The team
It’s an exciting period of change at TT Club. To ensure these changes improve experiences to our people, Members and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years.
Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further.
What You'll Do: Type of Work
As an Analyst in the Transformation Team your remit could include:
* Operating Models:
* Support the development of Target Operating Models (TOMs) for business functions. This includes changes to organisational structures, culture, processes, vendors, governance, technologies & data.
* Business analysis to support capability design, process analysis and organisational transformation
* Service Model
* Support the continued improvement of the Service Model that TT Club provides to its Members.
* Project Delivery
* Support the delivery of change projects across multiple business functions (IT, finance, front-office etc) to ensure the realisation of our strategic objectives
* Utilise waterfall and agile delivery methods.
* Collaborate with business and programme teams to shape and influence priorities, stakeholder management, design governance, and TOM implementation activities.
Responsibilities Of The Role
As an Analyst in the Transformation Team, you will be expected to:
* Support the delivery of projects and/or play a key role on projects;
* Build positive relationships with teams in the organisation;
* Support stakeholders in the transition to product ownership;
* Influence the agenda for the team through the injection of innovative ideas and ways of thinking; and
The Knowledge, Experience And Qualifications You Need
* Over 5 years of experience in a management consultancy role or as a high performing business analysis professional
* Educated to a minimum of 2:1 Bachelor's degree or other relevant qualifications
* Experience working on large and complex delivery projects;
The Knowledge, Experience And Qualifications That Will Help
* An understanding and experience of iterative delivery methodologies, such as Agile and Scaled Agile
* Understanding of change management disciplines, processes and tools, such as:
* The key stages and lifecycle of change delivery
* Stakeholder Management and communication
* Planning and progress tracking mechanisms
* Monitoring and managing issues, risks and dependencies
* Providing governance forums with analysis regarding project performance and costs
* Experience analysing large data sets
* Relevant Programme or Change Management qualifications (e.g. Agile/Scrum, Prince II).
* Insurance experience
What You'll Be Like
Self-starters with ability to prioritise and manage own activities in the best interests of the organisation;
* Collaborative team player who will want to succeed as part of a high performing team;
* Effective relationship builders, who can develop strong relationships across the whole organization;
* Strong communicators, with the gravitas to present to senior business and IT stakeholders;
* Empathetic and professional, with high EQ
* Comfortable working with ambiguity, at pace, and in a constantly evolving environment
We Recognise Potential, Whoever You Are
Our purpose is to provide an excellent experience to our members. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
Additional Details
This vacancy is for a 12 months fixed term, with the potential to become permanent.
Roles are advertised with a competitive salary, 26 days holiday and generous pension contribution. We ask employees to spend 3 days a week in the office, with core days of Tuesday to Thursday, and working hours of 9:30 to 5:30.