Sales Administrator
Basildon, Essex
£24,480 + Monthly Bonus
Monday - Friday, 9am - 5pm (flexible)
25 days holiday + Bank Holidays, onsite parking, pension scheme
We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes.
Key Responsibilities
* Process all sales orders accurately and promptly through the internal system
* Coordinate equipment arrangements, installations, and supplier appointments
* Track and manage the progress of sales orders to ensure timely completion
* Follow up weekly on quotations with both customers and internal teams
* Maintain and update ERP systems to ensure accurate and up to date customer information
* Support the projects team with quotations, progress updates, and equipment ordering
* Communicate effectively with customers, vendors, and colleagues to resolve queries
* Manage B2B software used for tender quotations
* Lead on social media activity across all platforms with daily engagement
* Assist with portal management for the wider team
* Provide support to the rentals department when needed
* Escalate complex issues to management or relevant departments
* Ensure compliance with company procedures, processes, and quality standards
* Attend site visits as requiredRepresent the company at association events when necessary
About You
* Experience using NetSuite and Canva is desirable
* Strong IT proficiency, including MS Office and Excel
* Previous experience in a sales support or administrative role
* Excellent written and verbal communication skills
* Highly organised with the ability to multitask effectively
* Strong problem solving ability and a commitment to excellent service
* A collaborative and positive team player
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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