Join to apply for the Planning & Service Manager (Packed & Powders) role at AIMCH
Are you passionate about logistics and ready to lead a high-impact function at the heart of our operations? We're looking for a proactive and strategic leader to shape the future of our Planning & Order Taking team within the Cement & Packed Products business.
This is a unique opportunity to drive innovation, streamline processes, and deliver outstanding customer experiences. If you thrive in a fast-paced environment and love solving complex challenges, this role offers the perfect platform to make a real difference.
Responsibilities
* Leading the creation of a centralised planning and order taking function
* Defining and implementing logistics best practices across process, technology and automation
* Optimising routing, scheduling and load planning to improve delivery performance and reduce costs
* Ensuring robust order-taking processes that eliminate load contamination risks
* Collaborating with internal teams to align transport plans with supply chain needs
* Managing performance of transport providers, including own-fleet and third-party carriers
* Driving delivery KPIs such as OTIF (On Time In Full)
* Resolving service issues and implementing solutions to maintain customer satisfaction
* Leading continuous improvement initiatives to boost reliability and efficiency
* Building strong relationships with hauliers, logistics partners and customers
* Creating a seamless and positive experience for customers placing orders
* Managing all communications into the Logistics Control Tower within agreed SLAs
* Working cross-functionally to ensure alignment on goals and priorities
Requirements
* A pragmatic and resilient mindset with a structured approach to problem-solving
* Strong knowledge of relevant road legislation
* Clear and confident communication skills
* A passion for continuous improvement and delivering exceptional customer service
* High standards of numeracy and literacy
* Experience with logistics planning tools and systems
* Excellent stakeholder management and relationship-building skills
* A customer-first attitude with a focus on adding value
* Strong collaboration and influencing capabilities
* A commitment to team development and leadership
Preferred Qualifications
* Business degree level qualification or equivalent
* Transport Certificate of Professional Competence
* Chartered Membership of Chartered Institute of Logistics & Transport
Benefits
* Bonus scheme
* Enhanced holiday entitlement
* Contributory pension scheme
* Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
* Access to our Employee Assistance helpline for free and confidential advice
* Access to join our Employee Communities (employee networks)
* Training and development opportunities
Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
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