Lead with purpose. Empower your team. Make a real difference in your community. We're looking for a proactive and people-focused Branch Manager to lead one of our dynamic branch teams. If you're passionate about delivering exceptional customer service, developing others and making an impact in your local area - this could be the perfect role for you. What you'll be doing:
* Provide inspirational leadership and direction to your branch team.
* Build strong working relationships and foster a culture of support and collaboration.
* Coach and develop colleagues to perform at their best and grow in their roles.
* Deliver results in line with strategic business goals and regulatory standards.
* Ensure the branch plays an active and valued role within the local community.
* Understand customer needs and support them in finding the right financial solutions.
* Lead from the front - supporting customers face to face, over the phone and through digital channels.
* Plan proactively, adapt quickly and always put the customer first.
* Proven leadership experience, ideally within a customer-facing environment.
* A strong communicator who can inspire, coach and develop a high-performing team.
* A customer-first mindset with a genuine desire to help people.
* Ability to balance multiple priorities while maintaining high standards.
* Confidence navigating both people leadership and operational responsibilities.
* Understanding of (or willingness to learn about) regulatory and compliance standards in financial services.
Why Join us?
* Make a visible and meaningful impact in your local community.
* Work with a supportive and motivated team who are passionate about what they do.
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