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Seasonal brand ambassador & customer experience lead

Livingston
PVH Corp.
Brand ambassador
Posted: 10h ago
Offer description

Be part of an iconic story.


About the Role

Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount—first‑class experience is a given, and our in‑store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.

* Ensuring high levels of customer satisfaction through excellent service
* First point of contact for authorizing discounts and resolving customer queries
* Being a brand ambassador, demonstrating in‑depth product knowledge
* Building and maintaining professional relationships with our customers
* Outfit building for customers and making further product recommendations
* Assessing customers’ needs and providing assistance and information on product features
* Driving store KPIs and suggesting ways to improve
* Ensuring shop and stockroom maintenance, presentation and organization issues are addressed in an appropriate manner


About You

* You've connected with consumers and have a previous track record within hospitality or retail
* You’re an effective communicator who collaborates to win
* You inspire trust and celebrate the contributions and achievements of others
* You adapt fast
* You act with purpose, showing a clear presence on the shop floor
* You take ownership and make informed decisions to find in‑store solutions

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

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