Job Title: Key Account Manager
Location: Burgess Hill
Salary: £25 - 30 p/h (PAYE)
Contract: 3 months initially
About the Role
We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast‑paced, ever‑changing environments and is confident working with data to drive decisions.
You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met.
Key Responsibilities
* Manage and grow relationships with key customer accounts, acting as their primary point of contact
* Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports
* Proactively chase supply‑chain, parts, and shipping teams to ensure timelines and commitments are met
* Identify potential risks or delays early and take ownership of resolving issues
* Work closely with internal stakeholders to coordinate priorities and manage changing demands
* Maintain accurate records and ensure data integrity across systems
* Adapt quickly to shifting priorities and operational changes while maintaining service levels
Skills & Experience Required
* Proven experience in a Key Account Manager, Account Manager, or similar role
* Advanced Excel skills (e.g. pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting)
* Strong analytical mindset with the ability to turn data into clear actions
* Confident communicator who is comfortable chasing and influencing internal teams
* Highly organised, proactive, and able to work independently
* Flexible and resilient, with the ability to adapt in an ever‑changing environment
* Experience working with supply‑chain, parts, logistics, or shipping teams is highly desirable
Personal Attributes
* Self‑starter with a strong sense of ownership
* Detail‑focused but able to see the bigger picture
* Calm under pressure and solution‑oriented
* Comfortable managing multiple priorities at once
Benefits
* Employed directly with Office Angels, ensuring you are well looked after
* Eye care vouchers and money towards glasses if needed for VDU purposes
* Support in searching for permanent work while you are in assignments, plus expert interview support and advice
* Weekly pay
* Pension scheme option with employer contributions
* 28 days paid annual leave (based on a weekly accrual)
Office Angels is an equal‑opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and abilities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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