Job Title: Data Engineer (BD&A - DAPM Live Service Support)
Max Rate: £430 per day inside ir35
Duration: 6 months
Location: Telford/hybrid 2 days per week onsite)
Active SC security clearance is required for this role.
Job Description:
We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.
Responsibilities
Live Service Support
Provide ongoing live support across platforms including:
Denodo
Talend
Pentaho Data Integration (PDI)
Git
MySQL
Amazon Redshift
Investigate, diagnose and resolve incidents across data and integration services
Work closely with technical teams to maintain service availability and performanceGrafana Monitoring & Alerting
Design, create and consolidate Grafana dashboards
Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service
Gather monitoring requirements from stakeholders
Configure and implement alerting for legacy services that currently lack monitoring
Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs
Improve visibility, observability and proactive incident management
Experience & Skills
Essential
Active SC Clearance
Experience supporting live production environments
Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift
Experience creating or maintaining Grafana dashboards
Understanding of monitoring, alerting and service observability principles
Strong troubleshooting and analytical skills
Ability to gather requirements and translate them into monitoring solutionsDesirable
Experience configuring Grafana alerting
Experience working in a client-side environment
Knowledge of legacy system monitoring uplift
Familiarity with Git version control