Job Title: Assistant General Manager
Location: Impossible, Peter Street, Manchester
Reports To: General Manager / Operations Manager
Salary: Competitive + TRONC + Company Benefits
Contract Type: Full-Time, Permanent
About Impossible Manchester
Impossible Manchester is more than just a venue
it's a multi-faceted nightlife destination at the heart of the city. Housing a theatre-style club, immersive event spaces, a premium bar. We push boundaries in entertainment, hospitality, and service. We host world-class DJs, private events, corporate functions, and high-profile brand activations. Every night is different, and we thrive on the energy, creativity, and leadership of our people.
The Role
We are seeking a highly experienced, ambitious, and operationally strong Assistant General Manager (AGM) to help lead the day-to-day operations of the venue. This is not a stepping-stone position
were looking for someone who already operates at General Manager level and is ready to take ownership of a dynamic and complex venue. Youll work closely with the GM and senior leadership team to deliver exceptional customer experiences, drive commercial performance, and lead a large, diverse team across multiple departments.
Key Responsibilities
Operational Leadership : Take full ownership of the venues operations during shifts, ensuring smooth delivery across all areas
bar, events, entertainment, and security.
Team Management : Lead, train, and develop a large team, including duty managers, bar supervisors, and front-of-house staff. Foster a culture of accountability and excellence.
Customer Experience : Champion service standards and consistently deliver an exceptional guest experience that aligns with the Impossible brand.
Commercial Performance : Support the GM in achieving sales, profitability, and cost control targets. Use data and reporting tools to make informed decisions.
Event & Club Night Execution : Oversee the seamless execution of club nights, private hire events, and brand activations, ensuring operational excellence.
Compliance & Licensing : Ensure the venue is fully compliant with health & safety, licensing, and legal obligations at all times.
Collaboration : Work cross-functionally with marketing, programming, and head office to support strategic initiatives and business growth.
About You
Proven experience as a General Manager or senior AGM in a high-volume, multi-department venue
ideally in late-night hospitality, events, or premium nightlife.
Exceptional leadership, communication, and decision-making skills.
Strong knowledge of licensing laws, health & safety, and venue compliance requirements.
Commercially minded with a track record of improving revenue and managing cost controls.
Cool-headed, adaptable, and solutions-focused in fast-paced, high-pressure environments.
Passion for hospitality, nightlife, and delivering unforgettable experiences.
Why Join Us?
A rare opportunity to be part of one of Manchesters most iconic venues.
Work alongside a high-performing, creative, and driven leadership team.
Autonomy to influence operations and shape the guest experience.
Excellent development opportunities within a growing hospitality group.
To Apply:
Send your CV and a brief cover letter outlining your relevant experience
Job Type: Full-time
Benefits:
Company events
Employee discount
Licence/Certification:
Personal Licence (required)
Work Location: In person
TPBN1_UKCT