Job description
Job Role: Customer Service
Rota : Monday – Friday – DAYS
Salary: £25,000
The role of Customer Service in brief:
- Taking hire enquiries via telephone, email and our online ordering system.
- Process invoices, payments and bookings
- Support and develop of sub-contracting work, broker projects.
- Develop the network of sub-contractors
- Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.
- Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.
The ideal candidate for Customer Service:
- Previous experience within customer service
- Good knowledge of Microsoft packages, and computer skills in general.
- Excellent Phone mannerism
- Good communication skills.
Next steps:
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