Administrator
£26,325 - £27,300, Knaresborough, On Site Parking, 20 Days Holiday Plus Bank Holidays, Friendly Local Office, Interesting & Varied Role.
Due to continued business growth and an internal promotion we are looking to recruit an experienced Administrator for this well established business based in Knaresborough. You will work in a small friendly office.
The main purpose of this Administrator role is to be the main point of contact for all customers, deal with new and current bookings, provide quotations and a smooth and streamlined service to the customers from enquiry through to completion. This is an interesting and varied role that will involve both administration and customer service skills. You will report directly to the Branch Manager and will be part of a market leading, well established UK brand.
Responsibilities of this Administrator role:
Be the main point of contact for all customers over the phone, email and in person
Deal with new and existing client bookings
Discuss clients' requirements, create bookings and provide quotations
Build customer relations, providing exceptional customer service throughout
Update and maintain accurate client records
Create invoices and take payments
Adhere to all company policies and procedures
Deal with import and export documentation, including customs
Liaise with third parties to ensure all procedures all followed accurately
Send our regular marketing material to potential customers
Requirements:
Excellent organisational and time management skills
Good verbal and written communication skills
Good administration skills & able to use Microsoft packages
Previous experience in a customer service role preferred
Able to work efficiently unsupervised
A good understanding of the importance of health & safety, policies & procedures
Good knowledge of local area preferred
Live within close proximity of Knaresborough
This Administrator role would suit someone who has worked as a customer service advisor, customer experience officer, office administrator, scheduler, or in sales support.
Please contact Nicola Wilson to discuss this role further details or to send a copy of your CV. We would ideally like to interview before Christmas if possible with a view to start in the New Year.
Due to the volume of applicants if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors.
Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy