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Optical assistant job in birmingham

Birmingham (West Midlands)
Hakim Group
Optical assistant
Posted: 9 February
Offer description

Optical Assistant Vacancy – Charles Morris Optometrists

We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

From longer test times of 40 minutes to our commitment to offering the latest technological advances such as OCT, everything we do is designed to offer our patients the very best in clinical care and the best personalised service.

You will also receive:

1. Your birthday off work
2. No Sunday or bank holiday working
3. Access to Simply Health (claim cashback on healthcare purchases)
4. Retail discounts
5. Cycle to work scheme

About the Role

We are looking for a full-time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

You’ll be working with a wide range of frames and lens types, with the chance to get involved in styling consultations, stock selection, or visual merchandising. The practice has a relaxed, friendly feel, and we see a real mix of patients, from long-standing regulars to new families.

As an Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

6. This role is ideal for someone with or without previous experience working in optics
7. We have 2 consulting rooms
8. We are a team of 6
9. This role requires you to work Saturdays
10. Our appointment times are 40 minutes

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