D365 CE Pre-Sales Consultant
Microsoft Partner | Remote with client site visits | Competitive Salary + Benefits
Are you a Dynamics 365 Customer Engagement expert with a passion for helping organisations transform their customer experience? Do you enjoy engaging with stakeholders, shaping solutions, and influencing winning bids? If so, we'd love to hear from you.
We are partnering with a leading Microsoft Partner seeking an experienced D365 CE Pre-Sales Consultant to join their growing team. This is an exciting opportunity to work alongside sales, delivery, and Microsoft stakeholders to design compelling business solutions and drive digital transformation initiatives.
The Role
As a D365 CE Pre-Sales Consultant, you will play a pivotal role in the sales cycle, helping prospective customers understand the value of Microsoft Dynamics 365 Customer Engagement and the wider Microsoft Business Applications platform. You will work closely with clients to understand their business challenges, facilitate discovery workshops, create solution designs, deliver demonstrations, and support the development of high-quality proposals and tender responses.
Key Responsibilities
* Lead customer discovery sessions and requirements workshops
* Design and present Dynamics 365 CE solutions aligned to business objectives
* Deliver engaging product demonstrations and proof-of-concpts
* Collaborate with sales teams to develop winning opportunities
* Produce high-quality proposals, statements of work, and bid responses
* Support RFP, RFQ, and tender submissions
* Act as a trusted advisor to customers throughout the sales process.
* Work closely with delivery teams to ensure smooth transition from sales to implementation.
* Stay current with Microsoft technologies, product roadmaps, and industry trends.
Skills & Experience
Technical Skills
* Strong experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service).
* Solid understanding of the Microsoft Power Platform.
* Experience designing end-to-end business solutions.
* Knowledge of integration approaches and Microsoft cloud technologies.
* Previous experience working within a Microsoft Partner, consultancy, or professional services environment
Essential Pre-Sales Experience
* Proven experience supporting enterprise sales opportunities.
* Proposal writing and bid management experience
* Strong workshop facilitation and presentation skills
* Ability to articulate business value and ROI to both technical and non-technical audiences.
Soft Skills
We are looking for someone who understands that successful digital transformation is about people as much as technology. You'll bring:
Strong stakeholder management skills.
Excellent communication and relationship-building abilities
* Experience driving user adoption and business engagement
* Understanding of organisational change and change management principles
* Ability to influence decision-makers and gain buy-in at all levels
* Commercial awareness and a consultative approach
* Strong problem-solving and critical-thinking
What'son Offer?
Opportunity to join a growing and highly respected Microsoft Partner
* Access to cutting-edge Microsoft technologies and Projects
* Ongoing Microsoft certifications and professional development
* Collaborative and supportive team environment
* Competitive salary, bonus scheme, and benefits
* Clear career progression opportunities
If you're passionate about helping customers unlock the full potential of Dynamics 365 and enjoy combining technical expertise with strong business and people skills, we'd love to hear
from you.