Business Data Analyst 1 FTE / 35 Hours per week - 1 Year Fixed Term Contract Grade 6, starting at £31,236 This is a hybrid role; however, regular on-campus presence is essential to support collaboration and service delivery. Who we’re looking for: This role is pivotal in driving evidence-based decision-making and supporting a major organisational transformation. The successful candidate will turn complex data into actionable insights that improve processes, enhance the student experience, and optimise operational efficiency. Key Responsibilities: • Analyse current processes to identify bottlenecks, inefficiencies, and opportunities for improvement. • Collect, clean, and interpret data from multiple systems, including Student Records, CRM, and Finance. • Design and develop dashboards and reports using Power BI to support operational and strategic decisions. • Support future-state process design for major workstreams, including Student Journeys, CRM and ERP readiness, and Centralised Services. • Perform data quality checks and promote best practices in data governance and compliance. • Translate complex data into actionable insights for both technical and non-technical stakeholders. • Foster a culture of data-informed decision-making across the organisation. Requirements: Essential: • Degree in Data Analytics, Computer Science, Mathematics, or equivalent professional experience. • Proven experience in data analysis, reporting, and visualisation within complex organisations. • Proficiency in Excel, SQL, and Power BI or Tableau. • Strong analytical and problem-solving skills with the ability to design dashboards for diverse stakeholders. • Excellent written and verbal communication skills. • Understanding of data protection, GDPR, and ethical handling of data. Desirable: • Experience with Salesforce Education Cloud or similar CRM platforms. • Experience in transformation or digital change programmes. • Skills in advanced analytics techniques (predictive modelling, statistical analysis). • Knowledge of scripting or automation tools such as Python or R. • Experience in higher education or regulated environments. You’ll need to enjoy: • Collaborating with others: working across teams to deliver joined-up digital workflows • Problem Solving & Solution Engineering: working with stakeholders to overcome challenges and digitise processes • Communicating with impact: translating complex information into clear, compelling narratives • Thinking strategically and creatively: using insight, evidence and innovation to strengthen engagement • Working flexibly and at pace: managing multiple priorities and adapting to change with confidence Where you’ll work: You’ll be based in the Digital, Data & Technology Directorate on our green campus in the north of Plymouth. Under our hybrid working policy, you may work from home or on campus; however, regular on-site presence is expected to support collaboration, stakeholder engagement and delivery. For an informal discussion about the role, please contact Pete Waterfield, Director of Digital, Data and Technology at pwaterfield@marjon.ac.uk. Supporting our people: At Marjon, we are committed to supporting every member of staff. Our Balance programme promotes physical, nutritional, mental and social wellbeing. We value work/life balance and offer flexible working, parental leave and time off for dependants. We welcome applications from a diverse range of candidates to support our commitment to inclusion. We are a Disability Confident Employer: disabled applicants who meet the essential criteria will be guaranteed an interview. Closing date: Sunday 29th March 2026 (at 11:59pm) Interview date: Week commencing Monday 20th April 2026 Please apply online: https://jobs.marjon.ac.uk/ PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY, INCLUDING JUNK AND SPAM FOLDERS. If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the People Team on peopleteam@marjon.ac.uk It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .