Join to apply for the Customer Experience Team Member role at Unite Students
Location: Central Bristol
Salary: £10,065 per annum (depending on experience), plus bonus and benefits
Hours: 15 hours per week. Customer Experience Team Members work weekends only, with 7.5-hour shifts between 7am and 10pm.
The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!
What you`ll be doing as a Customer Experience Team Member
* Providing a welcoming front of house reception service
* Conducting flat viewings, inspections, and leading sales conversations
* Planning and running events for our students
What we`re looking for
* A caring, warm person with a positive attitude
* An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
* You`ll also have great time management and organisational skills
What You`ll Get in Return
* A discretionary annual bonus so you can share in the company`s success
* 13+ days` paid holiday and an annual holiday buying scheme, with additional days awarded for long service
* A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
* Benefits supporting your health and wellbeing, including a Healthcare Cash Plan, Employee Assistance Programme, Wellbeing platform, and Gym benefit for you and your family and friends
* Enhanced Family Leave: 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
* Other benefits like ShareSave scheme, Employee Life Assurance, discounts portal, and more
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 company and the UK`s largest provider of purpose-built student accommodation, with over 70,000 students in 23 university towns and cities. We value diversity, inclusion, and positive energy, striving to develop inclusive teams and foster a collaborative culture.
We are committed to safeguarding our students; all new employees will undergo a criminal record check at our expense, and employment is contingent upon satisfactory results.
If this position excites you, we look forward to your application!
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