Transactional Team Leader
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Location: Sheffield
Salary: Up to £36,000 DOE
Role Type: Full Time, Permanent
Working Pattern: Can offer Hybrid working post-probation
Are you an experienced leader with a background in property or conveyancing? Do you thrive in a fast-paced, client-focused environment?
CRA Consulting is delighted to represent a prestigious and well-established law firm in their search for a Transactional Team Leader to join their Conveyancing Department in Sheffield. With over 30 years of industry expertise, our client has built a reputation for delivering outstanding legal services on a national scale.
At the forefront of innovation and technology, the firm combines traditional legal excellence with modern, client-centred solutions. As part of a growing conveyancing business, you will join a dynamic, inclusive team dedicated to delivering outstanding results and fostering career growth.
The Role
As the Transactional Team Leader, you will oversee a team of Property Lawyers and Legal Assistants, ensuring the delivery of high-quality service and performance across all key metrics. You will collaborate with fellow Team Leaders and report to the Managing Director on progress, performance, and departmental improvements.
While based in the Sheffield office, flexibility may be required to support other areas of the business as needed.
Key Responsibilities
Lead, support, and motivate your allocated team to meet and exceed departmental KPIs and SLAs.
Conduct regular 1-to-1 meetings, training sessions, coaching, and team meetings.
Perform file and call audits, providing feedback and coaching to staff.
Manage daily team performance and address underperformance proactively.
Support onboarding and training of new team members.
Foster a positive, professional, and inspiring team culture.
Act as the primary point of contact for all team queries.
Ensure the highest levels of client service are consistently delivered.
Maintain service levels on incoming calls and secure messages via the firm's app.
Monitor and update work portals, escalating any issues to stakeholders or referrers.
Attend and contribute to team and departmental meetings.
Adhere to all company policies and procedures.
Support the Managing Director with additional duties as required.
Set the standard as a role model in file management, system usage, and team behaviour.
What We're Looking For
4+ years of experience in a customer service role (essential)
Conveyancing or property sector experience - desirable but not essential
Proven track record in managing or supervising a team
Experience in a legal, insurance, or professional services environment
Strong leadership, organisational, and communication skills
Excellent attention to detail and computer literacy
Ability to prioritise workloads and meet deadlines
Motivated, professional, and client-focused approach
Experience delivering operational and soft skills training
Comfortable working towards and communicating performance targets
What's on Offer
Competitive salary - up to £36,000 depending on experience
Full-time, permanent role - Monday to Friday, 9:00am - 5:00pm
Generous 25 days' holiday plus bank holidays
Healthcare cash plan and pension scheme
Career development opportunities within a growing firm
Free parking and Costco membership
Free daily fruit and subsidised on-site canteen
Employee assistance programme and death in service benefit
Long service additional leave entitlement
Annual summer and Christmas parties
Regular staff awards and recognition events
Friendly, modern, and inclusive office environment
About CRA Consulting
CRA Consulting is a leading legal recruitment agency based in Sheffield, representing top-tier firms and organisations across the UK. We are proud to partner with a law firm that is committed to excellence, innovation, and employee wellbeing.
How to Apply
If you're ready to take the next step in your legal career and lead a successful conveyancing team, we'd love to hear from you.
Apply Today
If this opportunity aligns with your skills and career aspirations, we'd love to hear from you. Contact Marcus Khazenifar at CRA Consulting for a confidential discussion on 07488 882 2292 or email .
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