EAP Telephone Counsellor
Hybrid Role - GLASGOW
Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.
We are looking for fully qualified Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.
You will be:
1. For the main part of the role, carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
2. Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
3. Managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
4. Writing brief, accurate and concise clinical notes, of all interactions.
5. Integrated into our Support Line Team.
Requirements
Able to work a minimum of 22.5 hrs per week (at least 1 day shift based in-office, Glasgow, which is mandatory.)
We currently have vacancies for the following range of shifts:
Midnight - 6am (Home) plus one office weekday, day shift
Weekend shifts (Home) plus one office weekday, day shift.
We have a range of hours/shifts and can consider permanent weekend shifts, if preferable to you, for a work/life balance.
6. Part time is pro rata salary.
7. In addition, dependent on your agreed shift pattern, you may be required to be able to cover at least 1 weekend shift (7.5 hours) and 1 overnight sleeping shift from your home, per month, (when not on the midnight-6am shift pattern).
8. Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
9. Have good IT skills with good working knowledge of Microsoft Office suite
10. Have a strong clinical background, with excellent Assessment skills.
11. Able to make sound Clinical decisions, whilst holding Boundaries.
12. Be a keen team-player with excellent time management, clinical, communication and organisation skills.
13. Keep in mind the needs of clients and the service whilst working under pressure.
14. Able to work in a busy environment.
Having previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment.
While it is advantageous, it is not mandatory, as comprehensive training will be provided.
Benefits
15. Full induction training programme, which will be undertaken via Microsoft Teams.
16. Being part of an experienced Clinical Team, who are passionate in their field, supportive, diverse and dynamic.
17. Based on full time hours, 22 days leave, Bank holidays and your birthday off (leave will be pro-rata on part-time hours).
18. Financial assistance for Supervision.
19. Monthly 1-2-1’s with your line Manager.
20. 24/7 On Call support.
21. Auto-enrolment pension scheme.
22. Health Scheme and Employee Assistance Program.
23. Life insurance Scheme.