Team: Lifeline
Location: Hybrid, covering the East Midlands region with frequent travel
Work pattern: Monday to Friday, 9am-5pm
Salary: Up to £28,454.94 per year
Contract: Permanent
Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.
This role requires a basic DBS check.
Responsibilities
* Assessing referrals and admitting cats onto the service
* Providing pet advice and support to volunteer foster carers
* Working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
* Extensive communication via phone, email and in person, as well as daily admin and extensive driving
Qualifications
* Good all-round experience of performing administrative duties in a busy service
* Previous professional experience giving pet care advice
* Previous experience in a public facing role
* An understanding of the problems experienced by families fleeing domestic abuse with pets
* A confident self-starter who has had experience of working with volunteers and home visiting
* A full, manual UK driving licence and comfortable driving a van
* Good working knowledge of Microsoft Office
* Experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice
Benefits
* Range of health benefits
* 26 days’ annual leave plus bank holidays, increasing with length of service
* Salary Finance, which empowers you to take control of your financial wellbeing
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