Job Title: Senior Customer Support ManagerSalary: £45,100 - £60,400 per annumLocation: Cambridge with hybrid working (minimum 2 days per week in the office)Contract: Full Time, Permanent Are you ready to shape the future of customer experience at a world-leading organisation? Join Cambridge University Press & Assessment as our Senior Customer Support Manager and play a pivotal role in championing our international customer strategy. You'll lead a talented team, drive continuous improvement, and ensure our customers receive outstanding support across the globe.We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As Senior Customer...