Managed Services Engineer
Onsite at customer sites in and around the Bristol and South West area
Permanent
Summary
We are seeking a Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying out tasks such as break fix, installations etc.
This is a great opportunity for anyone who has been working in the Fibre/Data/Voice arena and who is looking to grow and develop their skill set.
Some of the key deliverables of the role will include:
* Always operate in a safe manner and in accordance with NG Bailey H&S policies while demonstrating appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout any activities carried out.
* Ensure adherence to all NG Bailey’s policies, processes, and procedures
* Ensure all works comply with NG Bailey IT Service’s standards and to meet and where possible, exceed Client expectations, whilst ensuring adherence to vendor and manufacturer design guidelines
* Keeping material control and maintain records of deliveries and project stock.
* Ensuring the provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates)
* Monitoring the quality and productivity against programme and maintain daily site records and reports.
* Ensure that positive relationships are maintained with the customer through efficient delivery of projects with a view to optimising future opportunities and profitability.
* Ensuring Service and Projects installation meets internal and client specifications and statutory requirements
What we’re looking for:
* Previous experience with fibre, data and voice cabling
* Proven ability to locate and rectify faults
* Solid experience on working in ‘live’ customer sites
* Ability to work from construction drawings
* Strong customer service skills
* Comfortable working away from home and out of hours
Please note:
* Security Clearance will be required for this role which we can assist in obtaining
* Driving Licence will be required
Benefits include:
* Company van provided
* 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
* Pension with a leading provider and up to 8% employer contribution
* Personal Wellbeing and Volunteer Days
* Private Medical Insurance
* Life Assurance
* Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
* Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes
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