Major Incident Manager | Manchester (Hybrid)
Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester.
The role
You’ll take full ownership of Priority 1 and Priority 2 incidents, driving them from initial detection through to resolution. This includes coordinating internal teams, communicating clearly with customers and senior stakeholders, and ensuring service impact is kept to a minimum.
What’s on offer
* Salary up to £45,000 (DOE)
* On-call rota 1 in 4 with £250 per week allowance
* Hybrid working – 3 days per week in the Manchester office
* High-visibility role with genuine ownership and influence
* Ongoing training and development within a well-established MSP
What they’re looking for
* Background within an MSP or external customer-facing environment
* Comfortable working under pressure and managing multiple stakeholders
* Ability to go through security clearance
* Willingness to participate in the on-call rota
Apply Now!
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