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Client:
BT Group
Location:
Sheffield, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
6488166ed3a7
Job Views:
6
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with Plusnet.
Join our Billing team in Sheffield. You’ll be talking over the phone to customers with all sorts of Tech-related queries. You could be helping someone with a simple question or handling more complex issues, supporting them throughout.
No specific experience is needed. If you’re naturally helpful, calm, and good at building relationships – we can train you on the rest.
We offer flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087.00 plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family Leave with 18 weeks full pay and 8 weeks half pay, for all parents.
* Discounts on Plusnet, EE & BT products, saving you hundreds annually.
* Support to develop your career.
* Season Ticket Travel Loan for commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental insurance.
We have a great team culture, meaningful support, and tailored training to help you build a lasting career.
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