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Client services administrator

Taunton
Client service administrator
£30,000 a year
Posted: 10h ago
Offer description

My client is a highly regarded professional services organisation who are continuing to grow due to the quality of their service and products. The role They are seeking a proactive and detail-oriented Client Services Administrator to join their Financial Planning team in Taunton. In this vital support role, you will work closely with Financial Planning Consultants to ensure the seamless delivery of exceptional client care and operational efficiency. Key responsibilities include providing comprehensive administrative support across all stages of the client journey. You will conduct research and compile clear, accurate reports to support financial recommendations, as well as processing and tracking new business applications and managing online platforms with attention to detail. Youll be regularly communicating with clients, product providers, and internal teams, to ensure timely and accurate completion of new and ongoing business, all to a great service standard. The successful candidate: Previous experience within a similar role, including the use of Intelligent Office client database/back office system An awareness of FCA compliance requirements An interest in progressing with industry qualifications Great communication skills and the ability to organise and prioritise your workload A love of working in a team, with a focus on client care I f your experience isnt a complete match but you feel you could bring a lot to the role, wed still encourage you to apply so that we can learn more about you! the company offer a fantastic place to work with a competitive and flexible benefits package. This includes: A minimum of 25 days holiday which increases with length of service. Plus the option to buy and sell holiday An annual salary review Hybrid working Payment of any professional subscriptions relevant to your role Group pension scheme Life assurance, which includes access to a smart health app An employee assistance programme for you and your family One volunteering day per year Cinema society discounts Bupa health and cash plans available Electric car and cycle to work schemes

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