Want to take full ownership of CRM and help a high growth, established e-commerce business launch a brand-new online retail brand? CRM Manager £40k Hybrid working Chorley, Lancashire We're looking for a CRM Manager to join a growing e-commerce business and make a real impact from day one. You'll own everything from welcome emails to post-purchase follow-ups, shaping how customers experience the brand across email, SMS, and beyond. This is your chance to step into a standalone role with real responsibility and the potential to grow your own team as the brand expands. You'll work closely with a collaborative leadership team, helping shape strategy and bring campaigns to life that drive growth. If you love crafting journeys that keep customers coming back and seeing your work make a difference, this could be your perfect next move. Responsibilities: 1.