Overview
Join to apply for the Admissions Hospitality Assistant (P/T) role at Student Activities Board.
Position details and application information are included below.
Position Details
Position Title: Admissions Hospitality Assistant (P/T)
Position Type: Staff
Time Status: Part-Time
Time Category: Part Time (1000-1559 hours)
Annual Hours: 1040
Hours Per Week: 20 (Mon.-Fri. from 1pm - 5pm)
Work Dates: July 1 – June 30
Campus: Main Campus (Grantham)
FLSA Status: Non-Exempt
Position Description
Position Summary: Join our vibrant Admissions team as a professional face of our university! As our Admissions Hospitality Assistant, you’ll create those impactful first impressions that help students choose their dream school. You’ll coordinate exciting campus events, guide prospective families through important decisions, and be part of a supportive team that values diverse perspectives and experiences. This family-friendly role offers afternoon hours (perfect for morning commitments!), variety in your daily tasks, and the satisfaction of directly impacting students’ futures. If you have experience managing multiple priorities while creating positive experiences for young people and their families, this role offers the perfect blend of meaningful work and work-life balance. We particularly value backgrounds that bring unique perspectives to enhance our team’s ability to connect with all families.
Education
Required: High school diploma or equivalent
Preferred: Associate’s or Bachelor’s degree in hospitality management, communications, education, or related field.
Experience
Required:
* At least one year of experience in customer service, hospitality, administrative support, or event coordination (any setting welcome!)
* Experience with front-desk responsibilities, phone support, and managing schedules
* Comfortable with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and enjoy learning new technology
Preferred:
* Two or more years in admissions, higher education, hospitality, or customer service
* Experience coordinating campus visits, events, or professional scheduling
* Background working with young people in educational, mentoring, or developmental settings
* Experience managing classroom-like logistics or coordinating activities for groups
* Familiarity with CRM systems, databases, and event scheduling software (training provided)
* Experience mentoring student workers or young people
* Bilingual in English and Spanish
Skills & Characteristics
Hospitality & Customer Service: Create welcoming environments and excel at putting people at ease; adapt communication style for different audiences; handle cross-cultural interactions with professionalism; deliver exceptional experiences.
Organizational & Administrative Excellence: Manage multiple priorities; maintain accurate records; ensure materials reflect the university’s standards.
Event Coordination & Problem-Solving: Plan projects, coordinate scheduling, and develop creative solutions; build cross-department relationships; anticipate problems and respond effectively.
Technical & Collaboration: Proficient with Microsoft Office; quick to learn new software; work well with student workers and colleagues; adapt to changing priorities.
Professionalism & Reliability: Dependable and punctual; handle confidential information with discretion; represent the university professionally; maintain strong work ethic and enthusiasm.
Special Working Conditions
Some UPS packages may require light lifting of boxed materials (20 lbs.).
Duties
Hospitality & Front Desk Management: Greet visitors warmly, maintain a welcoming reception area, handle inquiries, and coordinate daily mail processing and supply management.
Campus Visits & Event Support: Schedule and track prospective student visits, support events, manage complex event logistics for scholarship days, coordinate with campus partners, and mentor student staff.
Admissions Office Administration: Maintain master daily schedule, monitor equipment and supplies, support strategic initiatives across Admissions, Enrollment Technology, and Communications teams, and ensure reliable front-office operations.
Other
Secondary Duties: Travel administration support during fall travel season, maintain staff resources, and manage room reservations and scheduling systems.
Diversity & Posting Details
Messiah University is committed to diversity and inclusive excellence. Applicants should articulate why diversity matters to them and how they will contribute to the university’s vision through teaching, service, and engagement.
Posting Date: 09/09/2025
Open Until Filled: Yes
Application Documents: Required – Cover Letter/Letter of Interest, Resume
Optional Documents: N/A
Job Function & Industry
* Job function: Management and Manufacturing
* Industries: Events Services
Posting continues with standard job board notices and related roles not directly part of this role are omitted for clarity.
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