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Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email:nursing.careers@ouh.nhs.uk .
Domestic,catering,porteringandmaintenance engineerservices at some of our hospitals are provided by our PFI partners. For these jobs, please seevacancies with our PFI partners .
Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.
Sophisticated frauds, involving grooming of targeted individuals, shows the fake recruiter asking the unsuspecting job seeker to take part in a fake job interview, either over the phone or via WhatsApp, and also sending fraudulent follow-up correspondence offering job positions.
Any communication about jobs at Oxford University Hospitals will come from 'Trac', or via an ouh.nhs.uk email address.
All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account.
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Main area Support Services Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Post holder maybe required to work weekends and Bank Holidays) Job ref 321-EST-7169532-B3-PUB
Site Horton General Hospital Town Banbury Salary £24,937 - £26,598 per annum pro rata Salary period Yearly Closing 19/08/2025 23:59 Interview date 28/08/2025
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values
Job overview
The Horton General Hospital, Banbury is seeking a highly motivated team leader to join our Portering Supervisory Team.
The position will require the post holder to work 39 hours per week including working weekends and bank holidays.
Applicants must possess relevant experience of working in a supervisory role and have had first line responsibility for staff management. Previous experience of working in a healthcare environment or within a Portering role will be an advantage.
Please ensure you read the Job Description and Person Specification as your application will be assessed against the required criteria.
If you feel ready to undertake a first line management role, why not consider joining the team.
The role, whilst operational, will provide you with opportunities to be part of the patient experience, whereby you will be preparing rosta's, training staff, supporting the team as well as undertaking general portering duties along with being part of the site's emergency response team.
Main duties of the job
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To be the operational Portering supervisor(s) in charge of the provision of a Portering team providing support services to the hospital site.
To ensure staff rotas are managed ensuring all Portering shifts are covered and that staff contingency plans are in place.
To liaise with other Portering supervisors to ensure continued service supervision during times of absence, annual leave or sickness
To effectively manage staff sickness, annual leave and provide correct payroll information to the Portering Manager.
To be the Portering lead for all site emergency response procedures.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Detailed job description and main responsibilities
To allocate duties and shifts using an agreed staff roster system, ensuring effective Portering cover within allocated budget.
To supervise on a day to day basis, the Portering staff ensuring continued service supervision during times of absence, annual leave or sickness.
To effectively manage staff sickness, absence and annual leave.
To provide monthly payroll information to the Portering Manager ensuring all shift enhancements and overtime is captured correctly.
To ensure Portering equipment is operated in line with safe operating procedures and manufacturers operational guidelines, reporting any defects to the Portering Manager.
To ensure Portering staff complete all required statutory and mandatory training in line with Trust policies.
Ensure Portering staff receive adequate training in all aspects of their role and that this is documented for each individual.
To complete return to work interviews with staff following periods of sickness, absence.
To carry out annual staff appraisals with Portering staff, setting robust job related objectives with the aim of improving service performance.
To complete Back Care Facilitator training and as part of this role, assess Portering manual handling procedures and complete manual handling risk assessments.
To ensure all waste handling equipment is operated and maintained in line with safe operating procedures and manufacturer recommendations.
To proactively manage the informal process of addressing sickness, absence in line with Trust policies and procedures.
Support staff when dealing with front line distressing and emotional activities relating to crash team calls, mortuary duties and critical accident and emergency response.
Play a key role in ensuring the hospital site remains operational in the event of extreme weather conditions, clearing snow from roads and footpaths and salt gritting overnight to maintain safe access.
To assist in the development of operational procedures for tasks performed by the Portering department.
To liaise with service users to ensure the Portering provision meets the operational needs of the clinical services and to organise adhoc workloads.
To assist in the recruitment, interview and induction of staff.
To maintain expected standards of conduct, in line with Trust values, of all Portering staff and ensure that all wear the approved uniform and safety footwear.
To ensure Portering staff are given all relevant information through staff briefs, feedback from meetings and other sources of information.
To be fully aware of Fire Response Procedures ensuring all Porters are trained to a competent level of fire marshal and response team requirements.
To have input in identifying ways to improve the department both operationally and financially.
To assist departments with the movement of patients using clinical manual handling procedures including “pat sliding” and “log rolling” techniques. To use reasonable judgement when preparing to move a patient and check with clinical staff if unsure.
Use machinery, equipment or materials as required throughout the hospital site, ensuring the use of such, is in full compliance with Trust policies and safe operating procedures.
To replace medical gas cylinders where required and to check the cylinders and regulators for leaks in accordance with defined procedures. Report any defects to the senior nurse on the wards or department and remove from service.
Collect pathology specimens, containers and units of blood, on a routine collection round plus when requested, ensuring a record of collection is logged in the specimen book on each ward or department. Transport all items in accordance with safe handling procedures.
Collect and deliver pharmacy supplies, fluids, controlled drugs and emergency equipment as required, following approved procedures and ensuring paperwork is completed.
Undertake non-routine Portering duties such as office and equipment movement, escort duties including the retrieval/movement of patient notes and medical records.
Complete role specific, on the job training and site familiarisation with new Portering staff or agency/bank support staff as part of the staff induction process.
Respond to service delivery issues using own judgement and problem solving skills when the Portering Manager is not available.
Assist security staff, when requested, with challenging patients or relatives using approved techniques. Complete site lockup and unlocking as instructed.
Deliver and collect patient food trolleys across the hospital site using the designated “Master Mover” equipment and approved manual handling procedures.
Undertake the movement of deceased patients from clinical areas to the mortuary in line with approved procedures, and clinical manual handling techniques.
Move and retrieve trolleys, beds and wheelchairs as necessary across the hospital site ensuring items are stored in the dedicated areas and available for use.
Collect and sort mail for delivery across the hospital site. Sort mail into the required postal streams and process outgoing mail through the franking machine.
Attend all Trauma/Adult/Cardiac/Major Incident/ Fire Calls as part of the emergency response team. Investigate and assess fire alarms and situations in line with operational procedures and inform the Duty Operational Manager.
Carry out daily cleaning of all portering wheelchairs in line with Infection Control Cleaning Procedures and ensure all other bed frames, trolleys and bariatric equipment are cleaned prior to storage.
To deliver clean linen to all wards and departments and complete routine collections of soiled linen so that it is not left to build up in wards or corridors.
To undertake the collection of all waste, at routine times, in accordance with safe operating procedures and Trust waste management policies. Use electric tugs and trailers for the movement of waste around site.
To carry out ward curtain changes as part of the terminal cleaning process, will include high level ladder use.
Provide Portering cover to the radiology department when required. This will include the transporting of patients, using reasonable judgement and liaising with clinical staff to ensure the patient identity is checked prior to movement.
To provide a priority Portering response to the Accident & Emergency Department and Emergency Assessment Unit in support of helping to improve patient waiting times.
To complete all required training, including statutory, mandatory and role specific, and adhere to all Trusts policies and procedures.
To communicate with Trust colleagues, managers, patients, visitors and the general public in an appropriate manner that promotes the Trusts values at all times.
To undertake any other reasonable duties as and when requested to assist in the smooth delivery of healthcare services.
Person specification
Must hold a Full UK Driving Licence
* Experience of working a shift based role
* Experience of producing rostas
* Experience of Microsoft Office suite of programmes
* Good motivational skills
* Ability to work under own initiative and to achieve set targets
* Experience of carrying out risk assessments and developing safe systems of work
* Good knowledge of Health and Safety requirements
* Good understanding of the Portering role within a healthcare setting
* Experience of line management
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.
Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
No unsolicited recruitment agency telephone calls or emails.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Marian Stewart Job title Deputy Porter Manager Email address marian.stewart@ouh.nhs.uk Telephone number 01295 229260
If you have problems applying, contact
Address Corporate, Estates, ROE & SUWON
OUH Recruitment Team
Telephone 01865 743462
Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.
Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.
Maintenance engineer services at the John Radcliffe Hospital are provided by Equans.
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