About the apprenticeship
Duties
•Learn how to deliver exceptional service and build strong relationships with trade customers, both in person and over the phone
•Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
•Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and help to drive the growth of the depot.
•Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and follow all health and safety regulations
•Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
•Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Additional information
Future Career Pathways
Completing this Apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past Apprentices have progressed into roles such as:
Trade Counter Salesperson
Business Developer
Kitchen Sales Designer
Depot Management Roles
Requirements
Qualifications
None•Strong attention to detail and commitment to doing things well
•Great communication skills and a customer-focused mindset
•A proactive attitude with the ability to work independently and use your initiative
•Good organisation and time management
•A genuine interest in developing your skills and growing your career
Skills
•Strong attention to detail and commitment to doing things well
•Great communication skills and a customer-focused mindset
•A proactive attitude with the ability to work independently and use your initiative
•Good organisation and time management
•A genuine interest in developing your skills and growing your career
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
ITEC Training Solutions Ltd
Qualification
Level 2 Customer Service Apprenticeship
Disability confident
Is this employer disability confident: No
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Howdens Joinery Ltd
Howdens Ammanford
Units 2-3, Llewelyns Courtyard, Maesquarre Rd
Ammanford
SA18 2HQ