Role: Customer Service Executive
Location: Stevenage
Hours: Monday to Friday, 38.5 hours a week
Salary: £27,000 - £29,000 per annum
An excellent opportunity has now arisen for an experienced Customer Service Executive to join a well established client based in Stevenage.
Duties of a Customer Service Executive:
Act as the key customer advocate, managing and supporting assigned accounts to ensure high standard service.
Process and maintain sales orders, quotes, and amendments accurately and efficiently across departments.
Liaise with Planning, Operations, and Sales to track deliveries, resolve issues, and keep customer order books up to date.
Prepare and manage customer quotations, costed BOMs, and invoicing for RMAs and tooling services.
Build strong customer relationships through regular communication, meetings, and proactive updates on orders and materials.
What we would like from you:
Previous experience within customer service
Good communication skills, both written and verbal
Experience within electronic manufacturing industry
Attention to detail
Ability to work in a busy environment
If you are interested in this role, please apply below with your most recent CV.
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