Deputy Supported Housing Manager – Complex Needs Services Are you a confident and compassionate leader with a strong background in supported housing? One YMCA is looking for a Deputy Supported Housing Manager to oversee our complex needs services in Watford. This is a pivotal role for someone who thrives in a dynamic environment and is passionate about making a difference. As Deputy Manager, you will support the delivery of high-quality supported housing services for individuals with complex needs. You will be responsible for the day-to-day management of services and the leadership of a dedicated team. This is a fantastic opportunity for someone who thrives in a dynamic environment, can manage multiple priorities, and has a strong commitment to transforming lives Key Responsibilities • Provide effective line management, supervision, and support to a team of 5 staff. • Oversee the delivery of person-centred support for residents with complex needs. • Ensure services meet all regulatory, safeguarding, and quality standards. • Work collaboratively with internal teams and external partners. • Contribute to service development and continuous improvement. • Ensure timely and appropriate interventions for residents, including referrals and liaison with health, social care, and community services. • Support recruitment, training, and induction of new team members About You • Proven experience in managing supported housing or similar services. • Strong leadership and team management skills, with experience overseeing 5 staff including performance management and staff development • Understanding of complex needs such as mental health, substance misuse, or homelessness. • Excellent communication, organisational, and problem-solving abilities. • A commitment to One YMCA’s mission and values. Why Join One YMCA? • Competitive salary based on experience. • Opportunities for professional development and career progression. • Supportive and inclusive working environment. • Generous annual leave, pension scheme, and wellbeing initiatives. How to Apply: If you're ready to lead with purpose and help shape the future of supported housing services at One YMCA, we’d love to hear from you. *Recruitment agencies: please note we are managing this vacancy directly* At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities. This is a Full Time role.Hours per week: 37.5Working Pattern: Monday to Friday