Job Title: Deputy Manager – Bracknell
Location: 5B, The Peel Centre, Skimped Hill Lane, Bracknell, Berkshire, RG12 1EN
Salary: £29,000 – £35,000 per annum
Hours: Full-time, 39 contracted hours per week
Contract Type: Permanent
Job Summary
We’re looking for a passionate and proactive Deputy Manager to join the leadership team at our Bracknell Pet Care Centre. This role is about more than just supporting day-to-day operations; it’s about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people.
As Deputy Manager, you’ll work closely with the Store Manager and take shared responsibility for the pet care centre’s performance, team development, and customer engagement. You’ll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment.
Responsibilities
Leading from the front setting the tone, inspiring your team, and driving performance every step of the way.
Managing store operations, from stock control and merchandising to operational excellence and compliance.
Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported.
Delivering a best‑in‑class customer experience, tailored advice, expert support, and genuine care for every visitor and their pets.
Living and breathing our values to help us become the Best Pet Care Business in the World.
Qualifications & Experience
* Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager or supervisor.
* Worked with KPIs and driven team performance.
* A passion for people, coaching, developing, and motivating those around you.
* A love for delivering great results and an eye for operational excellence.
* Strong communication and organisational skills; you keep calm, even on the busiest days.
* Flexibility to work a 7‑day rota including weekends and bank holidays.
Benefits & Development
Industry‑leading training, a comprehensive 6‑month onboarding programme, and continuous development to help you thrive in pet care, customer service, team leadership, and beyond.
Generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community.
About Us
We’re more than just a pet store; we’re a one‑stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community‑focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive.
We take our inspiration from pets and embrace people from all walks of life, valuing and celebrating difference. We encourage our people to be their best selves so we can create a better world for Pets, our Planet, and People.
Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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