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Job Title: MARAC Administrator : West Midlands
Location: Sandwell (office:based, with travel required)
Salary: 25,282.44 per annum
Hours: 37.5 hours per week (Monday : Friday, 9:00am : 5:00pm)
Contract Type: Full:time
Reporting to: Referral and Advice Manager
About the Role
We are seeking a highly organised and proactive MARAC Administrator to support the effective delivery of the Multi:Agency Risk Assessment Conference (MARAC) process across the West Midlands.
This is a vital coordination role supporting high:risk victims of domestic abuse. You will act as the central point of contact for MARAC:related activity, ensuring the accurate and timely administration of agendas, minutes, and actions across multiple local authority areas.
Working closely with Independent Domestic Violence Advisors (IDVAs), managers, and multi:agency partners, you will help ensure that critical information is shared effectively and that agreed actions are tracked to improve safety outcomes for victims and their families.
This is a non:case:holding role requiring strong administrative, organisational, and communication skills, alongside professionalism, resilience, and attention to detail.
Key Responsibilities
Lead on the administration and coordination of MARAC processes across multiple areas Accurately record and distribute MARAC agendas, ensuring correct allocation to relevant services Liaise with internal teams and external partners to gather and verify information Manage MARAC minutes, ensuring actions are logged, tracked, and followed up Respond to queries relating to MARAC agendas, cases, and processes Maintain and update tracking systems and records in line with organisational procedures Work closely with IDVAs and managers to ensure timely completion of actions Build effective working relationships with multi:agency partners, including police and local authorities Ensure all administrative tasks are completed efficiently and to a high standard
About You
You will be an experienced administrator with a strong ability to manage complex information and competing priorities. You will be confident working in a fast:paced, multi:agency environment and committed to supporting vulnerable individuals.
Essential Requirements
Experience working with vulnerable adults and/or children, including safeguarding awareness Strong administrative and organisational skills with excellent attention to detail Ability to manage sensitive and confidential information appropriately Experience working with multiple stakeholders and partner agencies Proficiency in Microsoft Office and database systems Excellent written and verbal communication skills Ability to work independently and as part of a team under pressure
Knowledge and Understanding
Understanding of domestic abuse and its impact on victims and families Awareness of risk assessment, safety planning, and safeguarding practices Knowledge of multi:agency working and information sharing processes Understanding of trauma:informed approaches
Additional Requirements
Full UK driving licence and access to a vehicle Willingness to travel and occasionally work outside normal office hours Enhanced DBS check required Right to work in the UK This post is open to women only (occupational requirement under Schedule 9, Equality Act 2010)
What We Offer
25 days annual leave (plus bank holidays), increasing with service 1 wellbeing day per year Option to purchase additional annual leave Mileage allowance for business travel Employer pension contribution (5) Access to Employee Assistance Programme Clinical supervision support Ongoing training and development opportunities Time off in lieu (TOIL) for additional hours worked Regular staff engagem