Are you experienced in maintaining food quality systems and managing supplier compliance? We are looking to speak a detail-driven Technical Assistant to support the Technical Manager in ensuring food safety, compliance and standards are consistently upheld across their supply base. This role is ideal for someone who has worked in a technical support, quality assurance, or technical administration role within the food sector. You'll be responsible for assisting with internal and third-party audits, supplier approval documentation and helping to ensure all food products meet the required legal, safety and customer standards. Key Responsibilities * Provide technical support to suppliers, customers, and the internal sales team. * Assist with supplier approval processes, both during onboarding and ongoing monitoring. * Monitor food safety alerts and communicate relevant issues. * Conduct traceability tests and support product investigations. * Manage customer complaints and non-conformances, investigating root causes and ensuring effective corrective actions. * Help maintain the company's Quality Management System, including BRCGS and Soil Association Organic documentation. * Maintain up-to-date and accurate product specifications in line with food industry standards. * Support internal audits and compliance checks, contributing to continuous improvement initiatives. * Ensure all activities align with food safety, regulatory, and ethical standards. About You * A degree in Food Science (or a related discipline). * Additional qualifications such as HACCP Level 3, legal labelling, and knowledge of UK/EU food standards are desirable. * Previous experience in a technical or quality assurance role within the food industry. * Strong understanding of BRC, HACCP, and food safety legislation. * Experience with audits, non-conformances, and technical documentation. This is a great opportunity to join a well-established business with strong supplier and customer relationships, where you can apply your technical expertise in a collaborative and supportive environment. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)