Overview
PC/IT Workshop Engineer | Hertfordshire | Full Time | Hours of work are Monday to Thursday, 9:00 am to 5:30 pm, and Friday, 9:00 am to 5:00 pm | Up to £30,000 (depending on experience)
Our client is a nationwide IT support organisation established in 1988, working in partnership with manufacturers, software houses, and system integrators. We offer our clients a structured "break-fix" service along with engineering resources for installations and rollouts. The role offers exposure to a wide range of PC and PC-based EPOS equipment, including the latest technologies such as back-office systems, networking, LAN/WAN configuration, receipt and laser printers, as well as routers and switches.
Responsibilities
* Hands-on experience working with PCs, EPOS systems, and IT hardware
* Confident in repairing and staging a wide range of IT and EPOS equipment
* Able to manage workshop operations, including stock control and database maintenance
* Capable of providing phone-based support to field engineers and clients
* Organised, proactive, and eager to contribute to a growing IT support business
* Oversee the day-to-day running of the workshop
* Manage Goods In & Out processes
* Carry out repairs on all EPOS and IT equipment
* Maintain and update the stock database
* Stage equipment in preparation for installations
* Provide phone-based support to the engineering team and clients
Qualifications & Skills
* Hands-on experience with PCs, EPOS systems, and IT hardware
* Ability to repair and stage a variety of IT and EPOS equipment
* Experience with stock control and maintaining a database
* Strong organisational and communication skills
* Customer-focused with a proactive approach
#J-18808-Ljbffr