PENSIONS FINANCE ADMINISTRATOR
What does the role entail?
• Reconciling and processing contributions for Investment and Disinvestment.
• Liaising with schemes regarding actions required to maintain the members pensions funds.
• Compiling monthly reports for regulatory purposes.
• Creating statements of accounts and answering other queries.
• Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs).
• Providing excellent service to our pension scheme employers and members, through accurate, timely and empathetic contact, via phone and email.
What we’re looking for:
• Previous experience in financial administration.
• Scheme and member focused service with the ability to deal with a variety of people, building relationships and managing expectations.
• Good communication skills, with the ability to communicate with schemes, members and colleagues in a positive way.
• Excellent organisational skills to manage various tasks while achieving SLAs.
• Strong general computer skills, comfortable with MS Office (especially Excel) and other system functionality.
• Accounts admin experience desirable.
• A friendly, and supportive team player.
Working either 9-5 or 8-4 Monday to Friday with one hour for lunch (35 hour working week)